Pre-Order Policy

SUNSEEKER SNACKS PRE-ORDER POLICY

Thank you for your interest in pre-ordering merchandise from SUNSEEKER SNACKS. Please review our pre-order policy before making your purchase.

Payment in Full

All pre-orders must be paid in full at the time of purchase. We do not offer partial payments or payment plans for pre-orders.

Delivery Timeframe

You can expect to receive your pre-ordered merchandise by 26/03/2025. Please note that this timeframe is an estimate and may be subject to change due to unforeseen circumstances such as production delays or shipping issues.

Product Availability

Pre-ordering ensures that you reserve your merchandise before it becomes available to the general public. However, pre-order quantities may be limited, and we cannot guarantee availability once pre-orders have closed.

Cancellation & Refund Policy

Pre-orders cannot be canceled or refunded once the pre-order window has closed and payment has been processed, except where required by Australian Consumer Law. If we experience significant delays or are unable to fulfill your order, we will contact you with options, including a refund if applicable.

Quality Assurance

We strive to deliver high-quality merchandise to our customers. If you receive a defective or damaged item, please contact us at info@sunseekersnacks.com within 7 days of receiving your order, and we will work with you to resolve the issue.

Communication

If you have any questions or concerns about your pre-order, please reach out to us at info@sunseekersnacks.com. We’re here to assist you and ensure a smooth pre-order experience.

Shipping Information

Your pre-ordered merchandise will be shipped to the address provided during checkout. Shipping costs and delivery times may vary depending on your location and the shipping method selected.

Updates

We will keep you informed of any updates or changes to your pre-order, including production timelines and shipping notifications. Ensure your email address is correct so you don’t miss important updates.

Consumer Rights

Nothing in this policy limits your rights under Australian Consumer Law.

By placing a pre-order with SUNSEEKER SNACKS, you acknowledge and agree to abide by the terms of this pre-order policy.

Thank you for your support and for choosing SUNSEEKER SNACKS! We appreciate your business.

If you have any further questions or require assistance, please contact us at info@sunseekersnacks.com.